Business Management Software

CRM – Customer Relationship Management

Customer Relationship Management

Lead Acquisition:
1. Manage leads through various channels: web forms, real-time chats, phone calls, or social media. All these leads are automatically added to the CRM.
Lead Management
1. The software has an AI system that self-feeds to assign scores to customers, identifying those with the highest potential, so that salespeople or commercial agents can focus more effectively on these clients.
Sales Automation
1. Throughout the sales process, people repeat various tasks daily. Our software allows you to classify and automate these tasks, saving many hours of work that can be redirected to more productive services, thus increasing productivity.

Contact Forms

Customizable CRM Web Forms
Advertising Campaigns on Facebook, Instagram, Google
Mass Emails, SMS, Instant Messages, Telemarketing Campaigns
Migrate data from another CRM
Easy CRM data upload via a CSV file
Import contacts from vCard, Gmail, Outlook, etc.

Manage and Organize the Leads

Automatic distribution of leads and deals
Lead qualification based on rules
Lead qualification based on rules
Duplicate control in the CRM
CRM access logging and change history
Recover deleted CRM records from the trash

Customer Database Management

Visual management of the CRM pipeline
360-degree view of the customer
Role-based access management
Customizable CRM access permissions
Search filters for leads, deals, contacts, and companies
Automation rules for leads and deals

Automate your sales funnel

Customizable CRM automation rules and triggers
Appointment reminders via SMS and email
Automatic responses
Recurring deals and invoices
Document generator
Webhooks and app triggers

Omnichannel communication

Multichannel CRM contact center
VoIP (Voice over Internet Protocol) telephone system
Advanced CRM marketing tools
Calendar within the CRM
Appointment scheduling
Confirmation and reminders

Management reports

Lead analysis
Sales
Performance by employee
Customers
Sales inteligence
ROI of advertising
Traffic report

The reason to work with MASTERSOFTWARE

Fully integrated with our PMS (Property Management System)
Tested by millions of companies around the world
Praised by critics and industry professionals
Worldwide support guarantee
Sales inteligence
All customer communication organized in one place
The best value for money

Smart online management software

More than just management software, it’s having all sales and management tools in a single platform.

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